Some Frequently Asked Questions about TaskRabbit
People have always been curious about the responsibilities and operations of TaskRabbit. So here some FAQs and their answers:
Are TaskRabbit taskers insured?
TaskRabbit is a platform that always manages to provide its customer with a satisfactory experience, however, that being said it does not provide insurance and is not insured against any harm or loss sustained by the users.
Nevertheless, TaskRabbit has established the Happiness Pledge platform that helps in resolving an issue between the users. The Happiness pledge has reimbursement opportunities depending upon the city you live in.
One thing that is important to remember is that the compensation that comes with Happiness Pledge will only apply to complaints submitted within 14 days of the occurrence of any damage during the task.
Can TaskRabbit taskers deliver alcohol?
TaskRabbit is a platform that we can count on for various tasks, however, according to the terms and conditions of TaskRabbit the platform prohibits the purchase and delivery of alcohol or any other illegal substance or controlled illegal services.
can I cancel a TaskRabbit Task?
The answer is yes, if you want to cancel a task you have to do the following simple steps:
Steps to cancel task from a web browser:
First, you have to go to your dashboard and then click the small circle with three dots.
Then, from the drop-down menu appeared in the task window you can cancel the task.
Steps to cancel task from TaskRabbit application:
First, you need to select the "Tasks" tab placed at the bottom of the app screen.
Secondly, click on the "Tasks being canceled."
Thirdly, click on "Task info" in the top right-hand corner of the screen.
Lastly, scroll down and click the "Cancel task."
The Cancellation Policy by TaskRabbit
Keeping the customers and taskers sincerity towards the platform in concern, the TaskRabbit cancellation feature allows the customer to cancel a task before it is confirmed by the tasker. However, once the task is confirmed within the 24 hours of its scheduled time if then the customer wants to cancel the task they will be charged with one-hour cancellation fee; in regards to taskers hourly rate. This TaskRabbit cancellation policy is made to compensate with the taskers reserving their time for the task confirmed but later cancelled.
What is the TaskRabbit phone number?
If you want to get in touch with TaskRabbit through the phone number then you can dial 888-661-8105 and talk to the customer service agent available.