Where is GearBest located?

GearBest is a Chinese online store, but it is serving international buyers all over the world. Its customer support operates from England offices, and its major operations are controlled from Shenzhen. GearBest has 46 warehouses worldwide that is enabling its services around the globe.

How long does GearBest shipping take? 

GearBest owns warehouses in England, the United States, Poland, Spain, and 45 other countries around the world. It helps the company to reduce the delivery time. In most cases, it only takes 1-3 business days to deliver products. However, there might be some products that are not available in the stock so the processing time will be based on the nature of the order.

How do you earn points on GearBest? 

GearBest offers seven ways for users to earn points.

1.    Submit an order feedback

If you submit order feedback, you will get 5 points.

2.    Subscribe to GearBest

If you subscribe to the GearBest newsletter, you can get 10 points as well as information about the latest deals on the website. Go to the home page and scroll down to Newsletter at the bottom left corner of the page. Enter your email address in the space provided and hit subscribe. You will get 10 points for this simple task.

3.    To upload a profile picture

When you create your profile on the GearBest, you have the choice to upload your picture. When you upload your profile picture for the first time, you will earn 20 points.

4.    Upload a video of your purchases

If you upload a video of your product you ordered on the GearBest, you will get 50 points.

5.    Post reviews with video upload

If you want to earn more points, then post reviews with posts and videos of the items you bought from GearBest. If you do so, you will earn 70 points.

6.    Recommended videos on the platform

If the video you upload in the customer review section is selected by the GearBest support team to recommend it to the community of the platform, you will earn 50 reward points.

7.    Double points for the first five reviews

If you are among the first people who write a review in the comment section, you will get double GearBest points.

Why should you download the GearBest application?

It is for free. So why not? With the GearBest application, you can shop your favorite products during your commute on the bus or train. You get a world of choices in your pocket 24/7. If you buy products through the mobile application, you will be eligible for exclusive discounts on GearBest deals and products. If you like a product but don’t want to buy it right now, you can save it for later. Check the status of your deliveries in a few clicks from anywhere in the world.

Where to find the GearBest coupon?

You can find GearBest offers and coupons on Today’s Top coupons and offers page on the website. On this page, most offers are to save up to 40% on your next purchase. There are different coupons sections: Brand coupons, items coupons, and category coupons. It helps you find the right coupon easily and fast.

Shipping methods offered by the GearBest

Several well-known shipping methods are used by GearBest to deliver products to its customers safely and swiftly. Different shipping methods have various shipping costs and delivery times. Registered and unregistered Air Mail takes 15-30 business days to deliver your products. If you want to get your order faster, you can select Priority Line and Expedited shipping methods. These methods take 7-12 and 3-7 business days respectively.

How to get a refund from GearBest? 

On GearBest, you can go to Return Merchandise Authorization (RMA) and request a return once you receive your order. Different products have different warranty timeframes that are written on the product page you buy. Customer care staff will offer you the solution to your dispute or refund you the money. It varies from case to case. If your refund request is approved, you will get your money in your GearBest wallet.

How to add bonus items on the GearBest?

When you complete your shopping at the GearBest, you can include add-on products to your order to save extra money. Add-on products are available for as low as half of their original price. It is a cool feature, but it does not come with all purchases. You need to complete some conditions like minimum amount to avail the add-on option.